Privacy Policy

RSP Computer

At RSP Computer, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

RSP Computer is an eCommerce business dealing in computer hardware, accessories, tools, and related products.

Website URL:
https://rspcomputers.com

2. Information We Collect

a) Personal Information

When you interact with our website, place an order, register an account, or contact us, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Account login information

b) Payment Information

Payments on our website are processed securely via Razorpay.
We do not store sensitive payment details such as debit/credit card numbers, CVV, or UPI credentials on our servers. These details are handled directly by Razorpay in compliance with applicable security standards.

c) Automatically Collected Information

When you visit our website, certain information is automatically collected, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring website

This data helps us improve website performance and user experience.

3. Comments

When visitors leave comments on the site, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) generated from your email address may be shared with the Gravatar service to check if you are using it.
Gravatar’s privacy policy is available at:
https://automattic.com/privacy/

After approval, your profile picture may be publicly visible with your comment.

4. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images available on the website.

5. Cookies

Our website uses cookies to enhance user experience.

  • If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These cookies last for one year.

  • A temporary cookie is set on the login page to check browser compatibility and is discarded when the browser is closed.

  • Login cookies last for two days; screen preference cookies last for one year.

  • Selecting “Remember Me” keeps you logged in for two weeks.

  • Editing or publishing content saves an additional cookie that expires after one day.

You may disable cookies through your browser settings, but some features of the website may not function properly.

6. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Manage payments and refunds

  • Communicate order updates

  • Improve website functionality and services

  • Respond to customer inquiries

  • Prevent fraud and unauthorized access

  • Comply with legal and regulatory requirements

7. Payments & Third-Party Services

We use Razorpay as our secure payment gateway. Razorpay may collect and process your personal data as necessary to complete transactions.

We may also use third-party services for:

  • Website analytics

  • Spam detection

  • Email communication

These services only receive the data necessary to perform their function and are obligated to keep it confidential.

Razorpay Privacy Policy:
https://razorpay.com/privacy/

8. Embedded Content from Other Websites

Our website may contain embedded content (videos, images, articles, etc.) from third-party websites.

Embedded content behaves in the same way as if you visited the external website directly. These websites may collect data about you, use cookies, and track your interaction with their content.

9. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties.

Your data may be shared only:

  • With payment gateways for transaction processing

  • With service providers assisting website operations

  • When required by law, regulation, or legal process

10. Data Retention

  • Comments and related metadata are retained indefinitely to improve moderation efficiency.

  • Registered user information is stored as long as the account remains active.

  • Transaction records are retained as required by accounting, tax, and legal obligations.

11. Your Rights

You have the right to:

  • Request access to the personal data we hold

  • Request correction or update of your data

  • Request deletion of your personal data

  • Request an exported copy of your stored data

Requests can be made through our contact details provided on the website. Certain data may be retained for legal, administrative, or security purposes.

12. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services to protect our website from malicious activity.

13. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

14. Changes to This Privacy Policy

RSP Computer reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

15. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact RSP Computer through the contact details available on our website.

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